🛍️ Return & Exchange Policy

Returns

• Returns are accepted within 7 days of delivery

• Item must be unworn, unused and in original condition

• Return shipping costs are the responsibility of the customer

• Returns that show signs of wear will be declined

To start a return, please email us at:

✉️ hello@shopprysm.com

Exchanges

• Exchanges are accepted within 7 days of delivery

• Item must be unworn and in original condition

• If your requested item is unavailable, store credit will be issued

Non-Returnable Items

• Sale items

• Custom / personalized pieces

• Items marked “Final Sale”

Damaged or Incorrect Items

If you receive a defective or wrong item, please contact us within 48 hours of delivery with photos.

We will replace it or issue a solution right away.

Thank you for supporting PRYSM 🤍