Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible.

 

Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order ships.

Shipping Times

• Domestic orders typically arrive within 3–7 business days after shipping.
• Delivery times may vary based on location, carrier delays, or peak seasons.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free shipping promotions may be offered periodically.

 

Order Tracking

• Once your order ships, tracking information will be sent via email.
• Please allow up to 24 hours for tracking updates to appear.

Incorrect Address

• Please ensure your shipping address is correct at checkout.
• We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

 

• Once a package is in the carrier’s possession, delivery timelines are the responsibility of the carrier.
• If your package appears lost or significantly delayed, please contact us and we will assist where possible.

For shipping-related questions, contact us at hello@shopprysm.com.